Milestone Financial Auckland

Milestone Auckland has a proud history spanning over 30 years.  It's principal, Peter Coltman, has a career in financial services of a similar length and having succeeded his father you could say financial services is in the blood.  Mark and Dennis Green have rejoined Milestone and re-established the office at Vestey Drive, Mount Wellington.  The Coltman's and The Green's have a history together spanning multiple generations.  It's good to be working together again.

Financial advice can be complex and hard to understand.

We prefer a collaborative approach, letting clients set the pace. As financial priorities can move as quickly as financial markets, we look to provide an overview of your financial position then focus on the long-term goals and strategy to achieve this.

An intimate knowledge of your long-term goals often results in long term relationships. We have a number of clients spanning our 30-year history.

A recent industry benchmarking survey puts us in the top quartile across all nine categories tested.

Contact us

Office: The Chambers, 12 The Terrace, Timaru 7910
Postal: 1 Park Lane, Timaru 7910

Peter Coltman
Telephone: (09) 524 0996
Mobile: 027 524 0984

peter.coltman@milestone.co.nz

 

Auckland Office
Office: 41A Vestey Drive, Mount Wellington, Auckland 1060
Postal: PO Box 128-155, Remuera, Auckland 1541

Mark Green
Telephone: (09) 524 4057
Mobile: 021 627 271

mark.green@milestone.co.nz

Milestone Financial Services (Auckland) Limited FSP305566 trading as Milestone Financial holds a licence issued by the Financial Markets Authority to provide financial advice, this includes:

Retirement planning, investment advice, DIMS, Australian Superannuation transfers, pension transfers, KiwiSaver and cash management.

  • For investments and KiwiSaver we work with a broad range of providers offering different solutions to meet your needs
  • Discretionary Investment Management Service (DIMS) is a service where you decide on the overall investment strategy, we make the decisions as to the investment mix to meet this strategy
  • For Australian Superannuation transfers we use KiwiSaver providers and for pension transfers we use Booster

PETER COLTMAN

More about Peter

You could say that the financial industry is in Peter's blood - his father, Ross, was a financial planner, and Peter joined the industry fresh out of university.

Rapidly rising through the ranks of State Insurance and AIG, Peter quickly became an expert in assessing and pricing risk. He held various roles at State, from the corporate branch to Head Office underwriter to running the Auckland Commercial Development Unit, before being headhunted by AIG and crossing the ditch to Australia for several years.

Sick of the corporate life and feeling the lure of home, Peter came back to NZ to join the family business, Coltmans, as a financial planner in 2001 - taking over on the retirement of his father and then joining the Milestone Group in 2010. After a lifelong career in financial services, Peter remains passionate about keeping up to speed with financial industry and market developments.

With his wife, Mary, and his two daughters, Bailey and Madison, Peter loves exploring NZ's best kept secrets, playing golf, and sharing a meal with family and friends.

MARK GREEN

More about Mark

Mark is a Financial Adviser (FSP66542) and specialises in Investment and retirement planning and KiwiSaver.

Mark joined Dennis Green and Associates Ltd in 2001 and has had over 20 years’ experience providing financial planning and retirement advice.  Mark holds a Graduate Diploma in Business Studies (Personal Financial Planning), and the internationally recognised Certified Financial Planner designation.  He has been awarded the Financial Advice New Zealand quality service mark of Trusted Adviser.  This ;mark indicates that an advisers level of qualification, experience, and focus on ethics has been recognised by a professional body, Financial Advice NZ, offering an additional level of reassurance to those seeking financial advice.

Mark keeps busy in his spare time with his wife and two young children.  Mark is keen of following all sports and enjoys fishing and diving.

DENNIS GREEN

More about Dennis

Dennis is a Financial Adviser (FSP66601) and specialises in investment and retirement planning and KiwiSaver.

With 50 years in the finance industry Dennis’s experience is second to none. Starting in banking he developed the Westpac Personal Investment Centre in Remuera in 1987, before going out on his own in 1993 when he founded Dennis Green & Associates Ltd.  It was around this time that connections with the Milestone Team formed.

Dennis is passionate about building client relationships and many of his earlier clients remain with him to this day.  Balancing out his experience, Dennis holds a Diploma in Business Studies and the Certified Financial Planner designation and continues to keep his education current.

When he is not helping clients, Dennis enjoys playing golf has recently taken up bowls and continues to compete in the odd Masters games in various events.  With 19 marathons behind him, Dennis is still a regular runner most mornings.  Dennis is the VP at the Remuera Club.

Duties and Standards

Milestone Financial, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

We are required to:

  • give priority to your interests by taking all reasonable steps to make sure our advice isn't materially influenced by our own interests
    exercise care, diligence, and skill in providing you with advice
  • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)
  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting financialadvicecode.govt.nz

Fees or Expenses

 

Your initial consultation is always free of charge.

Once we have an understanding of your situation and agree on the nature and scope of the relationship, there may be a fee for advice, this is dependent on the complexity of your situation and will be disclosed prior to work being carried out. This may be set at a pre agreed fixed price or charged at an hourly rate as agreed by both parties.

We charge an annual monitoring fee for investments held in the OneAnswer Portfolio Service Wrap Platform.

Clients who invest in our DIMS on the OneAnswer Portfolio Service Wrap Platform are subject to custodian fees. These fees will be confirmed in the Investment Proposal that will be provided to you.

Depending on what you choose to implement there will be on going fees or costs.

Material Conflicts of Interest

Milestone Auckland receive commissions from the providers on whose products we give financial advice (KiwiSaver providers). If you decide to take our KiwiSaver advice, the provider may pay a commission to Milestone Auckland. The amount of commission is based on the KiwiSaver balance. We will provide specific details of the commissions we receive once we know more about your needs/circumstances.

To ensure that our financial advisers prioritise client's interests above their own, we follow an advice process that ensures our recommendations are made based on client's goals and circumstances. All our financial advisers undergo training around managing conflicts of interest. We undertake a compliance audit, and a review of our compliance programme biennially by a reputable compliance consultant.

Complaints Handling and Disputes Resolution

If you are not satisfied with our financial advice service, you can make a complaint by emailing peter.coltman@milestone.co.nz calling 09 524 0996 or you can write to us at PO Box 128155, Remuera, Auckland 1541.

When we receive a complaint, we will follow our internal complaints process:

  • We will consider your complaint and let you know how we intend to resolve it within two working days. Your adviser may be in contact with you to gather more information on the situation.
  • We aim to come to a resolution within 10 working days of receiving a complaint. If this is not possible, we will contact you within the time to advise of the new time frame.
  • Contact will be made via phone or email to let you know whether we can resolve and what we propose as the resolution.

If your adviser cannot resolve the complaint, we have an internal complaints team. You can contact them by post to Milestone Complaints Committee, PO Box 21-323 Christchurch 8143. Their process is similar to the above.

If a resolution cannot be reached or you are not satisfied with the way we propose to do so, you can contact our Disputes Resolution Scheme, The Insurance and Financial Services Ombudsman (IFSO).

The IFSO provide a free, independent dispute resolution service that may help investigate or resolve your complaint if we haven't been able to resolve your complaint to your satisfaction. You can contact them here PO Box 10-845 Wellington 6143, on 0800 888 202, email info@ifso.nz or their website www.ifso.nz